The management of First Bank has addressed a misleading report circulating in the media regarding a system upgrade at the bank.
In a press release sent to our correspondent, the management clarified that the message which was incorrectly interpreted and reported was sent to, and intended for its vendors only and focused on transitioning from the bank’s current I-Supplier Platform ( automated platform that connects it to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for its vendors.
“Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational.
“We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform.
“Rest assured that our commitment to seamless service delivery remains unwavering as you continue to enjoy uninterrupted access to our services,” the statement concluded.
