Global mobility and urban services platform inDrive has expanded its Platinum Driver Programme in Nigeria through a new partnership with Nigerian healthtech company Heala, enabling top-performing drivers to access affordable telemedicine services directly through the inDrive app.
The initiative forms part of inDrive’s continued commitment to driver welfare, recognising the critical role drivers play in delivering reliable and high-quality service on the platform. Introduced in 2025, the Platinum Driver Programme rewards highly rated drivers who consistently maintain excellent service standards and collectively deliver more than 70% of the service quality on inDrive.
Since its launch, the programme has rewarded over 3,000 drivers with prizes valued at more than ₦1.2 billion, reinforcing inDrive’s mission to support drivers beyond ride earnings and create a more sustainable driver ecosystem.
Building on the success of the programme, the partnership with Heala introduces healthcare benefits designed to support the wellbeing of these dedicated drivers and their families. Eligible Platinum drivers can now subscribe to healthcare plans directly through the inDrive app, allowing them to consult licensed doctors remotely and access essential medical services without disrupting their work schedules.
Ride-hailing drivers often spend long hours navigating busy urban environments, making it difficult to visit healthcare facilities during traditional operating hours. As independent contractors, many drivers also do not have access to employer-provided benefits such as healthcare coverage.
Through the integration of Heala’s digital health infrastructure into the platform, Platinum drivers can subscribe to healthcare plans starting from ₦1,300 per month. Once enrolled, drivers can consult licensed doctors via video, voice, or chat, receive prescriptions, and access medications at nearby pharmacies. Diagnostic tests and specialist referrals are also available, while annual subscriptions include hospital visits when required.
Importantly, the healthcare plans can be extended to spouses and children, enabling drivers to provide medical support for their families as well.
“Driver welfare remains a core pillar of our operations,” said Oladimeji Timothy, Country Representative for inDrive Nigeria. “The Platinum Driver Programme was created to recognise and reward drivers who consistently provide outstanding service on the platform. Expanding the programme through our partnership with Heala allows us to go even further by supporting the health and wellbeing of these drivers and their families.”
Anderson Oriahi, CEO of Heala, added: “Our partnership with inDrive demonstrates how technology can make healthcare more accessible for people with demanding schedules. Drivers play an essential role in keeping cities moving, and through this collaboration we are ensuring they can access quality healthcare quickly and conveniently, wherever they are.”
The collaboration reflects a growing shift within the mobility sector toward strengthening driver support systems beyond earnings. By integrating services that address real-life needs such as healthcare access, inDrive continues to build a more inclusive and supportive environment for drivers on its platform.
