The Federal Competition and Consumer Protection Commission (FCCPC) has launched an investigation into the circumstances surrounding Uber’s exit from Nigeria.
The Chief Executive Officer of the commission, Tunji Bello, disclosed this on Sunday while speaking to Bloomberg.
Bello said the investigation would focus, among other things, on how the ride-hailing company handled its exit, particularly its obligations to customers who may have paid for services that were not fulfilled.
themoemntng reports that Uber announced on September 2 that it would stop its operations in Nigeria and Uganda, with the decision taking effect immediately.
In a statement announcing the decision, the company said the move was limited to the two countries and would not affect its operations in other African markets.
“After a thorough review, we have taken the difficult decision to wind down operations in Nigeria and Uganda, effective September 2, 2026. This decision is limited strictly to these two markets and does not impact our operations across the rest of the continent,” Uber said.
The decision came as a surprise to many users and industry observers, given the company’s long-standing presence in Nigeria’s ride-hailing market.
Following Uber’s announcement, rival platforms moved to position themselves to take advantage of the market opportunity created by its departure.
Bolt and inDrive, two of Uber’s major competitors in the country, indicated plans to expand their operations and increase their share of the Nigerian ride-hailing market.
The FCCPC investigation is expected to examine the impact of Uber’s exit on consumers and whether the company complied with applicable consumer protection requirements as it wound down its operations.
