First Bank of Nigeria Ltd. (FirstBank) says it will intensify customer education on financial scams, including phishing and identity theft, as part of activities marking the 2026 International Fraud Awareness Week.
The bank disclosed this in a statement issued on Wednesday ahead of the global observance scheduled for Nov. 15 to Nov. 21.
It said the campaign, with the theme: “Fraud Stops With Me: See It, Stop It, Report It”, was aimed at equipping customers, employees and the public with the knowledge to identify fraudulent activities and protect their financial information.
According to the bank, awareness campaign will focus on common fraud schemes, including phishing attempts, identity theft, account takeover fraud, social engineering and emerging financial scams.
The bank said customers would also receive guidance on secure banking practices, transaction verification and measures to minimise their exposure to fraud.
Harrison Nnaji, Chief Information Security Officer, FirstBank, said public awareness remained an important tool in combating cybercrime and financial fraud.
Nnaji said protecting customers required more than technological solutions, adding that individuals also needed the knowledge and confidence to recognise potential threats and respond appropriately.
He said the campaign would reinforce the shared responsibility of creating a safer digital environment.
The bank added that educational resources, fraud prevention tips and customer advisories would be shared through the bank’s communication channels throughout the week.
It urged customers to safeguard their banking credentials, verify unusual requests and promptly report suspected fraudulent activities through approved customer service channels.
