The Nigeria Immigration Service (NIS) says it is conducting routine maintenance on its Passport Digital Platform to improve system performance and user experience.
A statement by the Service Public Relations Officer (SPRO), Mr Akinsola Akinlabi on Friday in Abuja said that the maintenance exercise would run from 12:00 a.m. on Dec. 12 to 6:00 a.m. on Dec. 14.
Akinlabi said that users may experience temporary service interruptions, slow response times, or limited access to selected passport services during the period.
He said the exercise was necessary to sustain a reliable, secure and efficient digital passport ecosystem.
He added that NIS technical teams were working round the clock to restore full services within the stated timeframe.
“The service appeals to the public for patience and understanding throughout the maintenance window.
“For inquiries or assistance, users are advised to contact the NIS Support Team via email at support@immigration.gov.ng, or through social media handles @nigimmigration on X, Instagram and Facebook.
“The public can also reach the NIS Contact Centre through 09121900655, 09121556359 and 09121477092, which are available 24 hours daily,” he said.
