…we also help in trade facilitation successes
Managing Director of Webb Fontaine Nigeria Limited, Ope Babalola has shed some light into the copious ways his company has been supportive to Nigeria Customs Service(NCS) in deployment of technology for revenue collection and trade facilitation.
Babalola who stated this in a recent press release, reassured members of the trading public using the NCS digital platform that his company is unwavering in ensuring excellent service delivery.
He recalled the robust migration from a largely manual operation to a digitally driven process championed by his company while describing customs officers usage of the platform as laudable.
He said Webb has been involved in training and retraining of customs officers and other stakeholders in a drive to attain and sustain efficient service delivery that matches international standards.
Speaking specifically on the Nigeria Customs Integrated System (NICIS II), the MD described it as a bespoke and tailor made initiative for customs efficiency, which has proven to be a home grown technological innovation running on international best practices and delivering credible results.
Fall out of this , according to him is that Nigeria Customs as an organisation and its personnel are utilising the provided platform for great results which includes the unprecedented N1trillion half year revenue collection recorded in June 2021.
He added that aside increase in duty collection, the technology also helped in preventing revenue leakages that are unhealthy for the economy.
He said “Webb Fontaine Nigeria Limited wish to reassure members of the trading public using the Nigeria Customs Service (NCS) portal of its unwavering commitment in ensuring excellent service delivery.
“This reassurance is precipitated by recent temporary service interruptions experienced in the course of transactions by users of the NCS portal.
“At Webb Fontaine Nigeria we are looking to offer the best end user experience and to maximize the service availability in a very challenging (in a very particular) telecommunications environment. The recent interruptions were caused by factors beyond the control of Webb Fontaine Nigeria or its telecommunications partners. Nevertheless, by working around the clock with our telecom partners we were able to isolate and resolve this issues thus reducing the service interruption to a minimum.
“While we are yet to conclude if this was due to some deliberate vandalism or other causes, we have deployed our team of engineers, to ensure that every cause for a future breakdown is eliminated.
“Like in many other countries, where we operate, we are at the fore of providing solutions for trade facilitation, powered by world class technology and artificial intelligence.
“We also deliberately contribute in knowledge transfer through training and retraining of the country’s relevant manpower to achieve and sustain efficiency.
“Our Nigeria Customs Integrated System (NICIS II), a bespoke and tailor made initiative for customs efficiency, has proven to be a home grown technological innovation running on international best practices and delivering credible results
“The NCS, Central Bank of Nigeria (CBN), Standards Organization of Nigeria (SON), National Agency for Food Drug Administration and Control (NAFDAC) and many other government and private sector players in the import/ export community have leveraged on our provided solutions over the years.
“We have contributed immensely in migration from hitherto manual processes to a state of improved automation which has resulted in revenue increase and seamless processing
“For instance, importing agents can now go to the portal for trade actors to process all the required documentation, from e-Form M – the Central Bank of Nigeria (CBN) and NCS’ online mandatory documentation process – to the Pre-Arrival Assessment Report (PAAR) system of the NCS, and finally clearing their consignments.
“This has improved the transparency of NCS operations, raised revenue collection and blocked possible areas of leakages through risk assessment and management.
“The NCS as an organisation and it’s team of result driven officers are really utilising the provided platform for great results. This is evident in the unprecedented N1trillion half year revenue collection recorded in June 2021,” he concluded.