Sign in
  • Home
  • Food
Sign in
Welcome!Log into your account
Forgot your password?
Password recovery
Recover your password
Search
Logo
Wednesday, October 4, 2023
Facebook
Instagram
Twitter
Youtube
Logo
  • Home
  • About us
  • Contact US
  • Advert Rate
  • Privacy Policy
  • Terms & Conditions
  • Home
  • News
  • Business
  • Entertainment
  • Interviews
  • Life and Styles
  • Sport
Home Business “It’s all about you”, Ecobank teller Akinwuntan assures customers
  • Business

“It’s all about you”, Ecobank teller Akinwuntan assures customers

By
Usman Kadri
-
October 7, 2021
Facebook
Twitter
Pinterest
WhatsApp
    Managing Director/Regional Executive, Ecobank Nigeria Patrick Akinwuntan attending to Mr. Abimbola Odunsi, a Marine Consultant...Thursday

    Ecobank Nigeria number 1 Teller, Patrick Akinwuntan, was on Thursday at Western Avenue branch of the bank in Lagos attending to customers in commemoration of the Customer Service Week.

    The Managing Director/Regional Executive, Ecobank Nigeria Patrick Akinwuntan has assured that the bank is well positioned to meet and surpass customers’ expectations through its seamless and world-class digital products and services, stressing that the various customer experience transformation initiatives of the bank are targeted at customers’ satisfaction at every interaction and touch point.

    Akinwuntan who made this assertion while performing the role of a Guest Teller at Western Avenue branch of the bank in Lagos on Thursday as part of the global Customer Service Week, reiterates the bank’s commitment to its customer-centric mantra which places high premium on excellent service delivery to all categories of customers.

    Under this Guest Tellering initiative, all top executives of the bank moved round the various branches of the bank across the country and work as Tellers and Customer Service staff, meeting and serving customers firsthand. It is also a feedback mechanism for the management of the bank.

    Cross section of customers who interacted with the managing director confirmed an enhanced service delivery. They also described the various digital offerings of the bank as top notch.

    Mr. Titus Ofurum, Managing Director, Marigold Farming Tools said he has been doing business with the bank for decades, stating that he has become a referral for the bank. “I have been banking with Ecobank for years. All my companies’ accounts are domiciled in your bank. I have enjoyed tremendous, good will from your staff over the years. Besides, your services remain my attraction. I have referred many of my colleagues and family members to Ecobank,”

    Speaking in the same light,  Mrs Adepoju Kehinde, a Fashion Designer said the bank’s digital offerings such as PoS, Mobile app, Ecobank Pay was impacting her business and bottom line. She advised other small business owners to avail themselves of the various products and services of the bank.Other observations made by the customers were noted for Management actions.

    Managing Director/Regional Executive, Ecobank Nigeria Patrick Akinwuntan presenting a gift to Kehinde Adesogan, a student of Queens College, Lagos after attending to her…Thursday

    The managing director explained to the customers how the various digital offerings could improve their businesses. “Mobile App, Ecobank Online, Ecobankpay, Ecobank Omni, Omni-lite, our *326# and our express point agencies are deployed to effectively meet your needs at all times. We enjoin you to take advantage of them. The whole idea is to be able to serve you, whatever the situation and this has been proven right during this pandemic period.”

    He also took time to explain to the customers the inherent benefits of e-naira policy set to be introduced by the Central Bank of Nigeria (CBN).

    The managing director was joined in the Guest Telling by Mrs Olubunmi Otuniga. Head, Customer Experience of the bank.

    Facebook
    Twitter
    Pinterest
    WhatsApp
      Previous articleIGP: We’ve no plan to bring back disbanded SARS
      Next articleNIMASA, NCS agree modalities on fast delivery of Deep Blue Projects assets
      Usman Kadri

      RELATED ARTICLESMORE FROM AUTHOR

      NCC: We’re ready to deploy 5G network across the country

      Group applauds Danbatta’s transformative achievements in Nigeria’s Telecom sector

      British International Investment partners with Access Bank Plc

      British International Investment partners with Access Bank Plc

      Stanbic IBTC Bank Nigeria PMI: Output returns to growth, but cost pressures limit demand

      Stanbic IBTC Bank Nigeria PMI: Output returns to growth, but cost pressures limit demand

      More Articles...

      NCC: We’re ready to deploy 5G network across the country

      Group applauds Danbatta’s transformative achievements in Nigeria’s Telecom sector

      October 4, 2023

      Mohbad’s death: Naira Marley finally arrested

      October 4, 2023
      UK, US to partner Nigeria to develop Marine and Blue economy

      UK, US to partner Nigeria to develop Marine and Blue economy

      October 3, 2023
      Actress Joke Jigan drags Gbolahan Moses over ‘unpaid debt’

      Actress Joke Jigan drags Gbolahan Moses over ‘unpaid debt’

      October 3, 2023
      British International Investment partners with Access Bank Plc

      British International Investment partners with Access Bank Plc

      October 3, 2023
      Logo
      Facebook
      Instagram
      Twitter
      Youtube
      • Home
      • About us
      • Contact US
      • Advert Rate
      • Privacy Policy
      • Terms & Conditions

      Themomentng.com is an online community of reporters and social advocates dedicated to bringing you features, news reports by Africans, but from a global perspective.

      Latest

      Group applauds Danbatta’s transformative achievements in Nigeria’s Telecom sector

      Business October 4, 2023 0
      In a resounding chorus of praise, a stakeholder group...

      Mohbad’s death: Naira Marley finally arrested

      Metro October 4, 2023 0
      The Lagos State Police Command on Tuesday night announced...

      UK, US to partner Nigeria to develop Marine and Blue economy

      News October 3, 2023 0
      The British and the United States governments have both...

      Actress Joke Jigan drags Gbolahan Moses over ‘unpaid debt’

      Entertainment October 3, 2023 0
      Nigerian actress, Joke Jigan, has called out Gbolahan Moses,...

      British International Investment partners with Access Bank Plc

      Business October 3, 2023 0
      ...to extend US$60 million trade finance facility across five...

      Stanbic IBTC Bank Nigeria PMI: Output returns to growth, but cost pressures limit demand

      Business October 3, 2023 0
      Strong cost pressures meant that firms operating in the...

      Polaris Bank celebrates customers and staff on Customer Service Week

      Business October 3, 2023 0
      Polaris Bank, in commemoration of the 2023 Customer Service...

      Sitemap

      • News
      • Food

      Copyright © Themomentng.com. All Rights Reserved.