Mastercard and Trip.com have joined forces to showcase AI-powered booking experiences for the travel sector. Powered by Mastercard’s Agent Suite for Merchants and in partnership with Network International, the organizations are showcasing how consumers will be able to search, book, and complete purchases through Trip.com’s AI agent TripGenie.
Consumers are increasingly relying on AI-powered assistants to discover products, compare options and decide what to buy. Agent Suite for Merchants allows businesses to bring agent-powered shopping experiences, including product discovery, research, and consumer-authorized purchases, directly into their existing e-commerce environments.
By joining forces, the collaboration is showcasing how travel bookings can be transformed through agentic-powered experiences, delivering end-to-end AI-powered journeys, simplifying and streamlining interactions for consumers, and ensuring that businesses and travel merchants like Trip,com, retain control over brand experience and customer journey.
By combining Trip.com’s travel ecosystem, Network International’s acquirer capabilities, and Mastercard’s global payments network, gateway infrastructure and agentic commerce framework and technologies, the initiative establishes a robust foundation for the next era of agentic powered travel booking experiences.
The collaboration is expected to enhance the booking experience for selected travel services, such as attractions and ancillary offerings. While Trip.com’s AI-powered agent TripGenie is being exclusively showcased at the Arabian Travel Market as a global first, the partners will collaborate on a phased rollout and commercial launch of the solution expected in early 2027.
This approach provides a scalable blueprint for how merchants, payment service providers and financial institutions in the region can adopt agent-driven commerce, helping build confidence in agentic transactions while paving the way for expansion across additional use cases and markets.
Agent Suite for Merchants is available to merchants and businesses through Mastercard Merchant Cloud, a unified, open acceptance framework that provides a streamlined way for businesses to access modular payment solutions, such as advanced fraud protection, authentication, tokenization, data and partner services.
